| Q. I've noticed a problem with my order. Whom do I contact?
A. Email our catalog manager at shop@curvemag.com, call toll-free at (800) 998-5565 or fax a note to (415) 863-1609. Please include your name, your email address or phone number, and as much information as possible about your order, so that we may better help you.
Q. I ordered a subscription five weeks ago, and it still hasn't arrived. What's up?
A. Check out our About subscriptions page: http://www.curvemag.com/Detailed/117.html
Q. I didn't receive the back issues with the rest of my order. What happened?
A. Sometimes, it's most economical for us to send back issues by a different shipping method than the one we use to send videotapes, books and gift items. Consequently, it may take up to eight weeks to receive back issues of the magazine.
Q. I don't see what I want in the Curvemag shop. Can you special order it for me?
A. Tell us what you're looking for, and we'll do our best to order it for you. Send an email to our catalog manager at shop@curvemag.com , call toll-free (800) 998-5565, or fax a note to (415) 863-1609.
If you are writing, please include your name and email address or phone number so that we may contact you, and tell us as much information as possible about the product you are looking for.
Place an order for products or inquire about an order:
(800) 998-5565, or (415) 863-6538
Subscriptions - new, renewal and address changes:
(800) 705-0070, or (818) 760-8983
Email:
shop@curvemag.com
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